Service

Marketing as a Service.
Switch it on when you need it.

On-demand access to D365 Customer Insights expertise. Whether you need a full implementation, post go-live support, or a platform migration, we plug in exactly when your team needs us.

D365 Customer Insights dashboard
Sound Familiar?

Your platform is live. But it's not working the way you imagined.

You invested in Customer Insights but the journeys aren't firing, the forms aren't converting, and your team isn't sure where to start. You're not alone.

"We went live three months ago but no one in the team really knows what's next or how to create new journeys and custom triggers."

"We're moving from our current platform to Customer Insights Journeys and I honestly don't know where to start. The two are so different."

"We only need expert help for a few weeks at a time. Hiring a full-time specialist isn't something we can justify right now."

WHY MAAS WORKS

Marketing automation that's actually used by your team.

Built in D365 Customer Insights. Owned by your people.

We don’t just configure your platform and hand it back. We work alongside your team to build journeys, email templates, web forms and custom triggers, ensuring your people understand how to expand their campaigns and create great customer experiences.

Switch on when you need us

No long-term retainer required. Activate support for a sprint, a project, or an ongoing block, then pause when your team is back in control.

Deep D365 expertise

Customer Insights Journeys and Data are all we do. From email templates and segments to real-time triggers and lead scoring, we know the platform inside out.

Built with your team

We co-create every journey, form, and campaign with your marketers so they learn as we build and can run it themselves from day one.

What We Do Together

From first journey triggered to full automation at every touchpoint.

Whether you're starting fresh, expanding what you have, or migrating from another platform, we get your Customer Insights working the way it was designed to.

  • Real-time journeys that fire at the right moment for the right person
  • Web forms and landing pages connected to your website with UTM tracking
  • User friendly email templates your team can actually edit and reuse
  • Custom triggers and journeys that make use of your data
  • Lead scoring that helps sales focus on the contacts that matter
  • Platform migrations from other platforms or other tools to D365 Customer Insights
Let's Connect
Real-Time Journeys
Real-Time Journeys

Build, test, and activate customer journeys with triggers, branches, and personalisation, all inside Customer Insights Journeys.

Forms and Events
Forms and Events

Web forms, landing pages, and event management that capture leads directly into your segments and journeys without manual effort.

Email Templates
Email Templates

Branded, reusable email templates built inside Customer Insights, designed for your team to clone, edit, and send without needing a developer.

Segments and Lead Scoring
Segments and Lead Scoring

Precise segments using Customer Insights Data, combined with lead scoring models that surface the right contacts for your sales team at the right time.

How We Work Together

Built around your customer journey meeting them at every touch point.

Every engagement starts with listening. We learn your platform, your data, understand your customer touch points and align this with your goals, then we build something your team can own.

Discover Together
Understand what you have

We audit your current setup, journeys, data, segments, and templates, and map the gaps between where you are and where you want to be.

Co-Create Together
Build with your people

We work inside your platform alongside your team. Every journey and template we build is one your marketers understand and can run themselves.

Deploy Together
Launch with confidence

We test, review, and launch—ensuring every trigger activates, every journey runs smoothly, and performance meets expectations before handover.

Empower Your Team
No red tape. Just pure awesomeness.

We leave your team with the knowledge, templates, and confidence to keep building. And when you need us again, just switch us back on.

Rate Card

Flexible support that fits your team right now.

No long-term contracts. No minimum terms. Choose the level of support your team needs and switch it up as your requirements change.

Base
Implement Your Strategy

We work in real time collaboration to bring your ideas to life inside Customer Insights, building the journeys, forms, and campaigns your strategy needs.

€1,000
8 hours  ·  €125 per hr
Includes
  • Real-time journey optimisation
  • Web forms and landing pages
  • Inbound and outbound campaigns
  • Segments and personalisation
  • Event management
  • Lead scoring setup
  • Content creation support
Get Started
Premium+
Unleash Full Team Potential

Everything in Base and Premium, plus dedicated training and product support to make sure your team stays ahead and owns the platform for the long term.

€3,800
40+ hours  ·  €95 per hr
Everything in Premium, plus
  • Dedicated training sessions for your team
  • Ongoing product support and Q&A
  • Best value per hour
Get Started

All prices exclude VAT/BTW. Hours are used flexibly across your chosen engagement period. Not sure which tier is right for you? Let's have a conversation.

Let's Unlock Your Awesomeness

Ready to get more from your Customer Insights investment?

Whether you're just getting started or looking to expand what you already have, let's have a conversation about what your team could achieve together.

Book a Discovery Call